Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) on most products across eligible locations in India. COD availability will be shown during checkout based on your delivery PIN code.

How long does delivery take?

Orders are typically delivered within 3–7 business days depending on your location. Remote areas may require additional delivery time.

Are your products handmade?

Many of our products are handcrafted by skilled artisans using traditional techniques. Slight variations in color, texture, or finish make each piece unique and add to its charm.

Is shipping free?

We frequently offer free shipping on selected products and promotional offers. Shipping charges, if applicable, will be displayed at checkout before payment.

Can I return or exchange a product?

Yes. If you receive a damaged, defective, or incorrect item, please contact us within the specified return period. Our team will assist you with the return or replacement process.

Are the colors of the products exactly the same as shown in the photos?

We try our best to display products accurately. However, slight color differences may occur due to screen settings, lighting conditions, and the handcrafted nature of some products.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email, SMS, or WhatsApp so you can monitor your shipment in real time.

Do you accept online payments?

Yes. We accept all major payment methods including UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and Cash on Delivery (where available).

 

Are your metal wall décor and handicraft products durable?

Absolutely. We use quality materials such as iron, wood, resin, and premium finishes to ensure durability, long-lasting beauty, and excellent craftsmanship.

How can I contact customer support?

Our customer support team is always happy to help. You can reach us through our Contact Us page, email, WhatsApp, or phone during business hours for any questions regarding products, orders, or returns.