At Miracle Craft Jodhpur, we take pride in delivering high-quality iron and metal home décor products. We carefully inspect every item before dispatch. However, if you receive a damaged, defective, or incorrect product, we are here to help.

Return Eligibility

You may request a return or replacement if:

  • You receive a damaged product.
  • You receive a defective item.
  • You receive a wrong product different from your order.

To be eligible for a return, the item must:

  • Be unused and in its original condition.
  • Be returned with original packaging, tags, and accessories.
  • Be reported within 48 hours of delivery.

Non-Returnable Items

The following items are generally not eligible for return:

  • Products damaged due to misuse, mishandling, or improper installation.
  • Products showing signs of use after delivery.
  • Customized or personalized products.
  • Minor variations in colour, texture, finish, or design due to handmade craftsmanship.
  • Products returned without original packaging.

How to Request a Return

To initiate a return request:

  1. Contact our customer support team within 48 hours of receiving the order.
  2. Share your order number.
  3. Provide clear photos and videos showing the issue.
  4. Our team will review the request and provide further instructions.

Replacement Policy

If your return request is approved, we may offer:

  • A replacement product, subject to availability.
  • A refund if replacement is not possible.

Refund Policy

Once the returned item is received and inspected:

  • Approved refunds will be processed within 7–10 business days.
  • Refunds will be credited to the original payment method.
  • Depending on your bank or payment provider, the amount may take additional time to reflect in your account.

Cancellation Policy

  • Orders can be cancelled before they are dispatched.
  • Once the order has been shipped, cancellation requests may not be accepted.

Contact Us

For return, replacement, or refund-related queries:

For any questions regarding these Terms & Conditions, please contact:

Miracle Craft Jodhpur
Email: support@miraclecraftjodhpur.com
Phone:+91 6376547221 , +919024513252
Address: Jodhpur, Rajasthan, India